White Labeling

Customize Onyx’s branding and appearance

White labeling allows you to customize Onyx’s appearance to match your organization’s identity. These settings are found in the Admin Panel under Appearance & Theming.

White labeling is an Enterprise Edition feature.

White Labeling Options

Logo and Name

You can customize the logo, the application name, or both independently:

• Custom Logo — upload an image to replace the default Onyx logo shown in the top left corner and on the login page
• Application Name — set a custom name displayed alongside or in place of the logo

Messaging

Customize the text shown throughout the chat interface:

• Greeting Message — shown to users when they start a new chat session
• Chat Header Text — displayed in the header of the chat interface
• Chat Footer Text — displayed in the footer of the chat interface

First Visit Notice

Configure a notice shown to users the first time they access Onyx. The notice has the following options:

Option	Description
Show Notice	Toggle to enable or disable the first visit notice
Notice Header	Title text displayed at the top of the notice
Notice Content	Body text of the notice
Require Consent	When enabled, users must acknowledge the notice before they can access Onyx